BMCE Direct, BANK OF AFRICA's remote banking solution.
Your BMCE Direct solution offers online access to a range of products and services that you can enjoy 7 days a week, 24 hours a day in complete security, without going to a branch: - Consult the status
of your account and the history of your operations: Cards, loans, securities, bancassurance,
- Make transfers (to BANK OF AFRICA accounts or colleagues) and make them available, with advantageous pricing
- Pay your bills, recharge your phone, etc.
- Carry out scholarship
- Reload a prepaid card
- Order your checkbook
- Subscription to savings products to ensure your future and that of your children
- Subscription to our assistance offers to benefit from coverage during your travels in Morocco or abroad
- Personalized management of your card parameters: opposition, recharge, recalculation of the PIN code, activation of the endowment and many others.
- Edition of notices and bank statements
- Modify your mobile phone / email details for the 3DS, the authentication system which aims to secure your online payments by credit card.
- Make an appointment online with your branch advisor.
- Other services are also available.
Your operations are carried out in complete security on BMCE DIRECT thanks to the new Mobile Confirmation solution.
For any question or need for assistance, our advisers are at your disposal 7 days a week from 8 a.m. to 10 p.m. by calling the Direct Line at 080 100 8100 (from Morocco) or + 212 5 22 42 15 42 (from Morocco). 'foreign).
Secure messaging: A new secure communication channel with your Customer Advisor.
New location for your upcoming trades: Available at the account detail level.
Receive a notification as soon as your check book ordered on BMCE Direct is available in the branch.
To activate BMCE Direct remotely, simply make your first connection directly from your mobile application or on the website www.bmcedirect.ma.
Mobile confirmation: A new service to securely confirm your BMCE Direct operations. Choose your own confidential code to replace the code received by SMS.
To activate BMCE Direct remotely, simply make your first connection from your mobile application or on the website www.bmcedirect.ma.
Contact the customer relations center from Morocco or abroad, the numbers are available on the directory on the home page of your BMCE Direct mobile application.
Need help? Do not hesitate to get in touch with your customer relations center by choosing the number dedicated to each country from the directory available on the home page of your BMCE Direct mobile application.
To activate your BMCE Direct service remotely, simply make your first connection directly from your BMCE Direct mobile application or on the website www.bmcedirect.ma and carry out your remote operations in complete peace of mind.
For all your questions or need assistance, you can now chat live with our call center representatives 7 days a week from 8 a.m. to 10 p.m., from your application
We have updated the app to allow fingerprint identification without difficulty.
BANK OF AFRICA is launching the new version of your BMCE Direct e-banking solution, to provide you with a simple, fluid and 100% secure user experience!
Access your accounts and cards, view your savings and investments and carry out all your transactions, at any time in complete security and autonomy.
- Bancassurance:
Consult the payments and benefits on your savings contracts and download your situation statements.
- Credit modulation:
Take advantage of the flexibilities options on your mortgage or consumer loan, allowing you to modify your monthly payments, suspend a deadline or change the date of withdrawal and this, in complete autonomy.
You can now access your current savings contracts (Education, Retirement, etc.) with the possibility of:
- Viewing the benefits and payments made;
- Download the situation reports for the last 5 years.
The application now allows you to:
- draw the Joker credit and view the history of the draws
The application now allows you to:
-consult the valuation of the securities portfolio and view the history of operations.
The application now allows to proceed to the opposition of your credit card.
The application now allows: - Reload your prepaid card, - Modify your 3DS coordinates, - Send complaints.
The application now allows: - proceed to the payment of invoices, - order a checkbook.
The application now allows: - Make an appointment online with your agency advisor or by phone. - Access to electronic payment card statements as well as the details of transactions and the various amounts authorized / consumed.
Improved stability
